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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laci Pullins

August 11, 2026

5  out of  5
rating by Laci Pullins
"Matt was super super friendly, got me a great deal compared to progressive. So professional and just a great attitude! Would definitely recommend if your in need of insurance :)"
We responded:
"Laci I am so glad that we could save you money on your auto insurance. I love it when I can help someone get great coverage and save them money, but even more important than that, my team and I will be there for your questions, concerns, and should tragedy strike I want to be your first call so we can ensure you are taken care of."
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Jing Ma

July 31, 2026

5  out of  5
rating by Jing Ma
"Matt has an awesome team. Always polite and helpful no matter the needs. I highly recommend Matt’s group, they won’t disappoint!"
We responded:
"Tim thank you for the wonderful feedback, I could not agree more I am blessed with an amazing team! I think the key was finding people who really want to help others. Again thank you for your thoughts I will share it with the team!!"
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Dave Grove

July 25, 2026

5  out of  5
rating by Dave Grove
"Insurance agents and companies can be pretty hit or miss when it comes to reliability and trust but Matt is both trustworthy and incredibly reliable. He’s extremely knowledgeable and LOVES helping people. The main reason he’s been in the insurance industry for 20+ years is because he wants to help people. I have witnessed him spend HOURS helping people who were not, and would not become, customers. With Matt, you get an agent you can trust and an office you can rely upon. They’re not in it to make money, they’re in it to help you and that becomes apparent when you call or walk in. If you have questions or concerns, call this office."
We responded:
"I debated on how to respond to this review so not a typical response but I was completely surprised when I saw Dave had left me a review. Sometimes in life you know someone who never toots their own horn, who constantly serves other people. With Dave, it started long before he served his country as a Marine and in the National Guard but this service has continued to carry over into all levels of his personal life as he constantly serves those around him. Dave never seeks for attention but, he is a great father, husband and an overall amazing man. Thank you for, well, being YOU! "
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Abby Robinson

July 25, 2026

5  out of  5
rating by Abby Robinson
"Great to work with! Fantastic customer service!"
We responded:
"Thank you for the kind words Abby, we do our best to keep things simple. We try to treat everyone as a friend and always give them the time and attention they need."
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Adam Kozera

July 24, 2026

5  out of  5
rating by Adam Kozera
"Matt and his team have always been amazing and is on the spot for getting things handled. Matt has talked with me several times about different policies, pros of each and why it’s important to have. He always gives an honest recommendation even if it doesn’t mean more for him. Highly recommend trusting your insurance needs with the Matt Timothy office."
We responded:
"Thank you Adam for the thoughtful review. Everyone's situation is different so I try to understand where you are at and what your unique needs are. "
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Ry Hi

July 7, 2026

5  out of  5
rating by Ry Hi
"Matt and his staff are all a pleasure to work with. They very prompt and professional and always make sure I have the right coverage to give me piece of mind in the event that something awful or unexpected happens. My Grandfather is a retired State Farm agent. I’ve been insured for 24 Years since I got my drivers license and won’t look anywhere else for my insurance needs."
We responded:
"Ry thank you for the wonderful feedback and you have my word that we will do our very best to live up to your Grandfather's legacy. We very much believe in providing exceptional customer service and ensuring that we make insurance simple and easy for you. Thanks for putting your trust in us."
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Vanessa Velasquez

June 4, 2026

5  out of  5
rating by Vanessa Velasquez
"I had a wonderful experience speaking with Alexus over the phone. She was extremely kind, professional, and informative throughout our conversation. Her patience and friendly attitude made the entire process easy and stress-free. Thank you, Alexus, for providing such outstanding support!"
We responded:
"Vanessa i appreciate your kind words about Alexus. She has been on the team for over three years now and I can tell you her secret sauce is her heart. She really cares about people and loves to help them. Vanessa thank you for taking the time to share 😊."
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Mohammad zaman sahil

June 2, 2026

5  out of  5
rating by Mohammad zaman sahil
"They are very kind and friendly. We appreciate it."
We responded:
"Mohammad, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Matt Timothy’s Team here in our Gladstone office. "
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Kyle Rugg

May 11, 2026

5  out of  5
rating by Kyle Rugg
"Great team!"
We responded:
"Kyle thank you for the kind words. I am excited for your upcoming move! I will extend the offer if you need help moving boxes or furniture let me know, many hands make light work!!! "
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brandon robinson

April 29, 2026

5  out of  5
rating by brandon robinson
"Teya is very kind and friendly she was able to help me get the right policies in place as well she made the process easy and fast."
We responded:
"Brandon thank you for saying that, I could not agree with you more. Teya is one of the kindest people I know. Thank you for putting your trust in us. We will continue to do our best to make insurance easy for you!"
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Theresa Hoffman

April 1, 2026

5  out of  5
rating by Theresa Hoffman
"Outstanding staff. Very understanding as to what is needed. Very quick to meet and review all options. Very helpful with many plans and actions needed. Highly recommend Matt Timothy @ Statefarm and Staff for any Insurance type needed.."
We responded:
"Theresa thank you, I appreciate the very kind words. I feel that there are so many things in life that are hard, insurance does not have to be one of those things! We love it when we can help take a few things off of your plate."
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Paul Polen

March 25, 2026

5  out of  5
rating by Paul Polen
"Easy and Simple 😎"
We responded:
"Paul thank you for the wonderful feedback. Not only do we enjoy saving you money but we love to ensure you have the best coverage."
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Kaylee

March 19, 2026

5  out of  5
rating by Kaylee
"Matt was very knowledgeable about different policy options and did a great job of breaking everything down so I could understand the details. I felt like he really helped me find the right coverage for my needs. I highly recommend him!"
We responded:
"Kaylee thank you, often insurance can feel overwhelming. We like to help simplify it and make it more personalized to fit your needs. "
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Taylor Timothy

March 19, 2026

5  out of  5
rating by Taylor Timothy
"Amazing business, friendly staff! Love their new office!!"
We responded:
"Taylor thank you for the kind words, we enjoy helping you through life challenges. I will say we also love our new office!!"
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Stacie Lengacher

March 18, 2026

5  out of  5
rating by Stacie Lengacher
"Teya is amazing!! She is always helpful, answers all of my crazy questions and so easy to work with. I highly recommend this agency."
We responded:
"Stacie I could not agree with you more, Teya is amazing! I also hope you will keep your questions coming, we love making insurance easy for you!!"
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Daniel and Kate Schneider

February 18, 2026

5  out of  5
rating by Daniel and Kate Schneider
"Matt and his team are excellent! Our family appreciates them going above and beyond with communication, and finding us the best deals. It’s a pleasure working with them and we’ll be recommending them to our family and friends."
We responded:
"Kate & Daniel thank you! We love trying to make insurance easy for you. We appreciate you putting your trust in us. "
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Hamid Amiri

February 7, 2026

5  out of  5
rating by Hamid Amiri
"Matt Timothy is nice person"
We responded:
"Hamid it was wonderful meeting with you and I look forward to taking care of all of your insurance needs. Have a blessed day!!"
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steve larson

January 15, 2026

5  out of  5
rating by steve larson
"We have been a client for many years. We are always amazed at the high standards and great communication that Matt and his staff provide. Highly recommend you call them."
We responded:
"Steve thank you for the kind words. We loving making insurance easy. Know that we will always be there for you. "
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Bella Luoma

January 6, 2026

5  out of  5
rating by Bella Luoma
"Alexus was so much help! She was very patient and enjoyable to talk to. She even taught me some things! May her pockets never run dry. ☺️"
We responded:
"Bella thank you for the sharing, Alexus is wonderful to work with and we love to help. That is quite the blessing being poured out on her!!!"
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airheadscrazydips

November 25, 2025

5  out of  5
rating by airheadscrazydips
"Alexus helped me save money on my car insurance and had the best customer service! Ask for Alexus she goes above and beyond!!"
We responded:
"Ok so I love your handle and I have to agree Alexus does give the best customer service! Her secret sauce is that she genuinely cares and really wants to help people. We are looking forward to wowing you for many years yet to come!!!"
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Danniel Guerrero

November 19, 2025

5  out of  5
rating by Danniel Guerrero
"I switched to State Farm and have been so happy with the team at this location. They got me the best deal and they’re really kind."
We responded:
"Danniel thank you the wonderful feedback and in the spirit of giving I have some great news for you, when your policy renews in January we are going to save you even more money. Your rates are going to go down even more! Your premiums will be dropping by an additional $26.51 every month! "
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Justin Bryant

November 14, 2025

5  out of  5
rating by Justin Bryant
"Teya is great! Always very helpful. If you need life insurance talk to her."
We responded:
"Justin thank you for the wonderful review, I completely agree with you, Teya is great! She loves to help people, and she genuinely cares about them. As an agent I feel beyond blessed to have such an amazing team they will go out of their way to make sure people are taken care of. "
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Kayla Liu

November 5, 2025

5  out of  5
rating by Kayla Liu
"Great"
We responded:
"Kayla thank you for taking the time to review us, we really appreciate it!!! "
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Kathy

November 5, 2025

5  out of  5
rating by Kathy
"Great price. Always available to answer questions. Friendly."
We responded:
"Kathy thank you for the wonderful review! You know just because we were able to save you money does not mean that you have to sacrifice outstanding customer service. We love making sure you are always taken care of. "
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Zeinab Hod

November 4, 2025

5  out of  5
rating by Zeinab Hod
"This has to be unreal! I was coming upon renewal with Progressive but instead of my rate going down it went UP instead for no reason. God sent Matt Timothy as an angel who called me the same day and offered me even better rates and lower than my current rate! Saved me some $. Always appreciate Matt and his staff have always been great!"
We responded:
"Zeinab I can honestly say I get almost as excited as you do when we save you money. I mean honestly who really likes to pay a lot for their insurance? We love helping people make sure that they are protected and taken care of. Welcome back Z, it is nice to have you back in the family!!"