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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Palmer Kellum

March 18, 2025

5  out of  5
rating by Palmer Kellum
"When my long term agent retired, I asked him for a referral.. He said Matt Timothy is the guy. He was right. Matt is just the best. I seem to talk to Teya quite often. She is also very smart, friendly, and efficient.. I have three or four cars, a Motorhome, and my residence insured with them. I think State Farm is reasonably priced, although we all know that no insurance worth having is cheap. The other good news is that he is younger than me, and hopefully I won’t have to go looking for another insurance agent. I don’t really get along very well with most insurance people, but Matt is one of the few exceptions. He is a good guy. I can’t recommend him highly enough. I’m not doing this for the “ points.” .I’m not a robot.. Palmer Kellum. 73 year old native Oregonian."
We responded:
"Palmer thank you, it is a pleasure to get to work for and with you to ensure you are taken care of. I completely agree, Teya is absolutely amazing. She deeply cares about helping people and she is a joy to work with. Also as an FYI I have another 20 years before retirement...👌"
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John Klum

March 10, 2025

5  out of  5
rating by John Klum
"I have been with State Farm Insurance since 1979. Although I have been happy with my prior Agents, Matt Timothy is the best Agent I have ever had. I would highly recommend him for your insurance needs. Matt’s staff is very professional and knowledgeable and rounds out a great place to take care of everything."
We responded:
"John thank you, it truly is amazing to see the loyalty you have shown State Farm for over 46 years! You have my promise that we do not take your trust lightly, we will do our best to ensure you are always taken care of and well informed. "
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Paula Burke

February 17, 2025

5  out of  5
rating by Paula Burke
"Thank you for watching out for me!"
We responded:
"Paula thank you, it is a privilege to make sure you are taken care of. Remember we are always here to answer any questions and assist with any claims. We LOVE making insurance easy for you!"
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Peggy Brockamp

February 12, 2025

5  out of  5
rating by Peggy Brockamp
"I am very pleased with Matt Timothy who successfully reduced my car insurance recently at State Farm. I highly recommend them, as they are always available to answer any questions."
We responded:
"Peggy thank you for the kind words and trusting us to insure you. We love to not only save you money, but rest assured we will be there when you need us."
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Felicia Value

February 10, 2025

5  out of  5
rating by Felicia Value
"We moved to the Oregon City area two years ago, and went to Matt Timothy's State Farm office to insure our car. We also took out an umbrella policy for unexpected liabilities. I am so delighted with the help we've gotten from Matt's office! Everyone there has been professional, cheerful and efficient. Two thumbs up!"
We responded:
"Felicia we really appreciate your feedback. We work hard to ensure you are not only well protected but always available to help with questions, concerns or claims. You have our promise that we will always be here for you."
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Paul Haulbrook

January 16, 2025

5  out of  5
rating by Paul Haulbrook
"Matt did a great job with a customer of mine. In terms of communication and industry knowledge, Matt does excellent work."
We responded:
"Thank you Paul, I love partnering where our sole focus is on doing what is best for the customer. I appreciate the opportunity to work with you."
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baseer kaihan

January 9, 2025

5  out of  5
rating by baseer kaihan
"I am thrilled with the outstanding service I’ve received from State Farm Insurance. Recently, I was notified that my rates for my 2010 Toyota Prius are going down by 18%, saving me $86.65 every six months! My six-month premium has dropped from $489.05 to $402.40. This kind of savings is not just a pleasant surprise but also a testament to the company’s commitment to providing value to its customers. The process has been smooth, and the communication from the team has been clear and timely. I truly appreciate the excellent service and the effort you put into helping your customers save money. I highly recommend State Farm Insurance to anyone looking for reliable and customer-focused service. Thank you for making me feel valued and for making insurance a stress-free experience!"
We responded:
"Baseer thank you for the kind words. We work very hard to make sure you are properly protected, and that insurance is easy for you. We also work very hard to ensure you are paying us the lowest possible premium. It is a privlege and an honor to get to be your agent. Thank you for putting your trust in State Farm. If you ever have any questions, concerns or issues please do not hestiate to contact us directly."
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Vicki Z

November 29, 2024

5  out of  5
rating by Vicki Z
"I’ve had the best experience with Matt and his office. They are so on top of things and inform you every step of the way! I look forward to continuing my business with them. Thanks Matt!!"
We responded:
"Viki thank you so much for sharing your thoughts. We love the opportunity to help and ensure you are protected every step of the way. To me I feel that insurance should be easy for you! Thank you for letting us take care of you!!"
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Dan Dumbauld

November 19, 2024

5  out of  5
rating by Dan Dumbauld
"Just got the news that my auto insurance premiums are going down again, didn't think that was possible in these times. Good to know Matt is keeping an eye on us and my insured family member's. We are 1 year new with State Farm and Matt, but betting he takes care of all his clients as he does us. What a change from the previous 17 years insurance company. Thank you Matt Timothy and team."
We responded:
"Dan thank you, we feel an important part of getting to be your agent is ensuring we are giving you the best possible coverage at the best possible price. Thank you for putting your trust in us!"
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Terry Weigel

November 5, 2024

5  out of  5
rating by Terry Weigel
"Just received notice that our rates on our vehicles is going down, during these times when prices on everything is increasing, this is a welcome breath of fresh air. Thank you Matt"
We responded:
"Terry, our goal is to make sure you are fully protected, that includes your wallet! We will always do what we can to keep our prices as low as possible. It is always a pleasure to work with you and your family. Have a blessed day. "
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SoloFemaleAdventurer

October 5, 2024

5  out of  5
rating by SoloFemaleAdventurer
"An awesome agent. Great service & on point."
We responded:
"Solo Female Adventurer thank you for the kind words! It is a pleasure to get to be your agent. I was impressed with the amazing travels you have had from your reviews. Happy travels!! "
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David Duley

May 2, 2024

5  out of  5
rating by David Duley
"Matt has been a great agent from day one. He spoke to me and wife. He asked questions about us to get the best policies for us. We have our rental, auto, and now life insurance with him. Matt set us up on policies that are good for our life and our budget and not what will get him the best commissions. Matt has been so great that when my wife started her business, we went to him to handle all of our business needs. He went the extra mile and helped me to navigate the hurdles to opening a new business. He wasn't receiving compensation. He did it out of the goodness of his heart. Thank you Matt for being a great agent and friend. To whomever reads this review, stop looking for an agent. This is the person you want to have"
We responded:
"David thank you for the very kind words. We do our best to always ensure your needs are put first. I could not be happier that your business is flourishing! It is an honor to get to be your agent."
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M C

March 29, 2024

5  out of  5
rating by M C
"Matt is very responsive and efficient in responding to my needs for the automobiles and house. His team is professional, friendly and care about their customers. I am happy with their service and plan on staying with them"
We responded:
"Marian thank you sharing your thoughts and allowing us to take care of you. We pride ourselves on being there for you whenever you need us. Thanks for putting your trust in us!!"
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driseida Molina

January 25, 2024

5  out of  5
rating by driseida Molina
"Alexus Molina helped me add my new BMW and to get the best rate possible! She always has the best attitude and lets me know about of all my possible options"
We responded:
"Thank you Driseida, we have nicknamed Alexus "The Ray of Sunshine!!" I am pretty sure she does not know how to frown. We appreciate the opportunity protect your new BMW."
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Zulma Alvarado

January 25, 2024

5  out of  5
rating by Zulma Alvarado
"My experience with State Farm is the best.my agent Alexus Molina Alvarado is one of the best she takes her time to explain everything on your policy."
We responded:
"Thank you for the kind words Zulma, I could not agree with you more, Alexus is one of the best! We all love being here for you to ensure you are protected!!"
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Sabrina Vuscan

January 25, 2024

5  out of  5
rating by Sabrina Vuscan
"Alexus helped answer some questions about my auto and condo insurance! Thank you!!"
We responded:
"Thank you for reaching out Sabrina, we encourage you to call us with any questions. We love being there for you!!"
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jose

January 24, 2024

5  out of  5
rating by jose
"Alexus reviewed my account with me and made sure I was receiving all the discounts I could. Thank you!"
We responded:
"Thank you Jose, Alexus is very passionate about ensuring everything receives the best possible discounts. We love it when you pay us less and still get the best possible rates!!"
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Adrian soltero

January 11, 2024

5  out of  5
rating by Adrian soltero
"Best agent ever. Always takes care of our needs. Checks in with us every so many months to make sure that we are getting the best rates available. Highly recommend for all your insurance needs."
We responded:
"Adrian thank you! I really appreciate the privilege of getting to be your agent. Make sure you charge up your phone and have plenty of water, food and blankets, this ice storm is supposed to be bad! "
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Ron

December 19, 2023

5  out of  5
rating by Ron
"Matt stepped in after my agent of 30 years retired. He has been very proactive in maximizing my coverage at a fair cost. A nod to State Farm as well, for providing awesome service for like 35 years. No negative things to report, you get what you pay for."
We responded:
"Ron, that is amazing, 35 years with State Farm! I cannot tell you how much we appreciate the opportunity to ensure you are fully protected. I love being an agent and being there to help through any difficulties that life throws at you. Also I could not agree with you more, at times in life we buy the least expensive item and then we are surprised that the item we bought at a discounted price does not perform well. I give you my promise that I will be here to help you through life's twists and turns. "
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Deborah Matthews

November 28, 2023

5  out of  5
rating by Deborah Matthews
"Matt and his team have always been proactive in helping us review our coverage, giving us peace of mind. When we have had claims, they work with us and answer any questions we may have. They are a great team to work with."
We responded:
"Deborah thank you so much for sharing your experience with the team. We appreciate the opportunity to protect you and those who are most important to you. I hope you have a wonderful and happy holidays!!"
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Leonard Hake

September 22, 2023

5  out of  5
rating by Leonard Hake
"Matt is extremely professional with an abundance of experience to help guide his client with insurance decisions. He is a gentleman always, even when you call him Tim!"
We responded:
"Ha Ha Ha! Leonard thank you for your wonderful review. My favorite thing that I love about my job is I get to help guide people through difficult situations. Ironically many of my friends call me Tim!"
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Lizzy McCarthy

July 13, 2023

5  out of  5
rating by Lizzy McCarthy
"My State Farm Insurance Agent Matt Timothy is wonderful. He is very polite and professional. He found me the best savings on my plan. I highly recommend this company and this agent."
We responded:
"Lizzy thank you for the kind words. We work very hard to ensure you are protected while also getting you the best possible premium. It is an honor to be your agent, thank you for letting us serve you!! "
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Kimberly Hammond

June 17, 2023

5  out of  5
rating by Kimberly Hammond
"Excellent customer service whether it's a phone call, email or text. Highly recommend!"
We responded:
"Kimberly thank you for sharing. Our goal is to make insurance easy for you. It is an honor to be your agent. Thank you!"
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Lana Jabeeti

June 2, 2023

5  out of  5
rating by Lana Jabeeti
"Matt has been amazing through everything we need insurance wise. Communicates quick and is always very informative."
We responded:
"Lana we really appreciate you sharing your thoughts. We are here to help in any way we can. "
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sherry talavera

April 29, 2023

5  out of  5
rating by sherry talavera
"Shout out to Matt Timothy State Farm! You guys are professional, kind, informative and one min away if I need you! Thanks for being exactly what you are supposed to be! Excellent!!"
We responded:
"Thank you Sherry it is always a pleasure to work with you and we love it when you drop in so please come by anytime!!!"